General Ombudsman:
your voice matters
Contact the Ombudsman and contribute to continuous improvement
How can we help?
Choose the option that best suits your needs
We guarantee full confidentiality and follow-up on your case
Ombudsman
Submit your request via the formTelephone: (16) 3409-2569Opening hours: Monday to Friday, 8am to 6pm
Whistleblowing
Submit your request via the formTelephone: (16) 3409-2569Opening hours: Monday to Friday, 8am to 6pm
Track request
Submit your request via the formTelephone: (16) 3409-2569Opening hours: Monday to Friday, 8am to 6pm
Confidentiality guarantee
All submissions are handled with complete confidentiality. Our specialist team reviews each case individually, ensuring anonymity when requested and proper follow-up until resolution.